All orders will be processed within the next business day. A confirmation email
containing your product details and parcel tracking number will be sent to you after
an order has been placed. Once your order is ready, you will receive a notification via
text.
If the delivery has failed, a link to reschedule the delivery will be sent to you via text.

If you wish to make edit your order, please contact us at atlasmedicalspa@gmail.com
with your order number as soon as possible.

If you have received a defected item, please submit a request on our ‘Contact Us’
page and select ‘Order Returns’ in the Inquiry Type fill.

Our courier team will pick up the defected item from you, at your convenience.
Simply select your preferred date and collection timing of the item in the drop down
box and share a description and photo of the defect for our reference. Pass the item
to our team during the collection period and you’re all done!

Collection Timings:
Monday – Friday: 12 noon to 4pm, 4pm to 8pm
Saturday: 12 noon to 4pm
Sunday & Public Holidays: No collection available

We will be happy to refund you the full amount of your purchase (excluding shipping
and any discount ap

For other enquiries, please email us at atlasmedicalspa@gmail.com and we will be in
touch within 1 to 3 working days.